Noticeboard

We are aware that some people are receiving suspicious calls and text messages offering the COVID-19 vaccination.
To protect yourself and your family members from fraud and criminals, remember the following points.

  • The vaccine is only available on the NHS for free to people in priority groups, and the NHS will contact you when it is your turn. Anyone offering a paid-for vaccine is committing a crime.
  • The NHS will never ask you to press a button on your keypad or send a text to confirm you want the vaccine, and never ask for payment or for your bank details.
  • At the moment we are also not making house calls to deliver or discuss the vaccine. Anyone offering this now is committing a crime.
    If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.
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Welcome to Grove Road Surgery (Wirral)

Dear Patient

Online consultations availability (e-Consult)

Your practice offers online consultations on the following days and times;

 8am and 6.30pm

 The practice will respond within 48 hours (excluding weekends)  - please consider this when submitting your request as this service should only be used by patients for NON-URGENT matters.

 Online consultations are not available at your practice on the following days and times;

 Evenings, Weekends and Bank Holidays 

When online consultations are not available from your practice the following services can be accessed to support your care needs; 

  • NHS 111
  • Local Community Pharmacies
  • Urgent Treatment Centre
  • In the event of an emergency, your local Accident & Emergency unit 

contact your doctors online and get a response by the end of the next working day

Face Coverings - We politely ask all patients aged 11 years and above, attending the surgery, to wear a face covering

Online Appointment Service:

Due to the current guidelines we have received we have suspended the service for booking appointments online.  For all appointments please telephone the surgery on 01516394616 or even better, fill out an eConsult - see the blue box on this page.  Our reception staff may ask questions regarding your symptoms in order to signpost you appropriately.


Coronavirus easy read pack

Voted Best GP Practice in North West by National GP Patient Survey https://gp-patient.co.uk/practices/N85052?term=Grove+Rd+Surgery+Tandon+R.

Liverpool Echo 'How good is your practice'?

If you would like to register at No. 1 best GP Practice in the North West, have a look at our catchment area


Grove Road Surgery catchment area

We do open for Out of Area patients but may not provide home visits or urgent care at the home address of Out of Area patients. Please ask at Reception for advice should you want to register but live outside our boundary.  

Grove Road Surgery is a family practice which aims to provide accessible, friendly and modern health care services to all patients registered and has been serving the local community for more than 70 years.

Being a smaller practice the team of dedicated professionals are able to provide personalised healthcare of the highest standard as evidenced by the consistently high patient satisfaction scores on patient surveys, well above national and local averages. Commitment to continuity of care and effective communication with other health care professionals ensures that staff are able to offer the best possible service to the patients.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 02/09/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website