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Grove Road Surgery (Wirral)71-73 Grove RoadWallaseyWirral, MerseysideEmail: WICCG.Admin-GroveRoad@nhs.net, CH45 3HFTel: 01516394616
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travellers. Detailed advice for returning travellers is available on gov.uk.
Call 111 now if you've been:
Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Our Practice Nurse holds Chronic disease appointments regularly.
Blood Pressure Monitoring
This is provided at the practice by Craig Cringle, Health Care Assistant
This service is available to all, by appointment with the practice nurse. It provides a general health screen, looking particularly for coronary heart disease risk factors. Patients are advised to have regular check-ups for lifestyle, weight and risk factor analysis and blood pressure measurement (at least every 5 years after the age of 45).
NHS Healthcheck flyer
Antenatal and postnatal care is provided by the community midwives under a shared care scheme, in conjunction with the GP and hospital based midwife.
Family Planning and Contraceptive Services
These are provided within the practice with the exception of coils, which are provided at any of the Family Planning Clinics in the Wirral area.
This is offered to all female patients aged 20 - 65 years at 3 yearly intervals. Patients are informed of the result by letter, and advised when they should make their next appointment.
A full range of advice and immunisations is available. Please make an appointment with the practice nurse well in advance (one month if possible).
Near Patient Testing
Current medications for several diseases often require the patient to have regular blood monitoring.
Similarly monitoring for all patients on warfarin is carried out weekly in-house.
Flu vaccinations - available each autumn for elderly patients and those at risk due to certain medical conditions such as asthma, diabetes, heart trouble or kidney disease.
This clinic, for babies and children up to 5 years old, assesses children as they grow, protects and immunises them against disease, and offers advice and encouragement to parents.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the NURSE. PLEASE DO NOT MAKE OWN APPOINTMENT. THE NURSE WILL CONTACT YOU.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Wirral Citizens Advice Bureau provides a service in this practice through the Primary Care Advice Liaison (PCAL) team.
Referral to PCAL is through GP’s, nurses, counsellors or other members of the practice team. A 45 minute appointment can be made through the reception.
Social Prescribing poster
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Full Medical Examination and Report
Accident and Sickness Insurance Medicals
Data Protection Act
Why do GPs sometimes charge fees?
Your questions answered…
Isn’t the NHS supposed to be free?
The National Health Service provides most health care to most people free of charge, but there are exceptions: prescription charges have existed since 1951, and there are a number of other services for which fees are charged. Sometimes the charge is made to cover some of the cost of treatment, for example, dental fees; in other cases, it is because the service is not covered by the NHS, for example, medical reports for insurance companies.
Surely the doctor is being paid anyway?
It is important to understand that GPs are not employed by the NHS, they are self-employed, and they have to cover their costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS covers these costs for NHS work, but for non-NHS work the fee has to cover the doctor’s costs.
What is covered by the NHS and what is not?
The Government’s contract with GPs covers medical services to NHS patients. In recent years, more and more organisations have been involving doctors in a whole range of non-medical work. Sometimes the only reason that GPs are asked is because they are in a position of trust in the community, or because an insurance company or employer wants to be sure that information provided is true and accurate.
Examples of non-NHS services for which GPs can charge their NHS patients are:
Examples of non-NHS services for which GPs can charge other institutions are:
Is it true that the BMA sets fees for non-NHS work?
The BMA suggests fees for non-NHS work which is not covered under a GP’s NHS contract, to help GPs set their own professional fees. However, these fees are guidelines only, not recommendations, and a doctor is not obliged to charge the rates suggested.
Why does it sometimes take my GP a long time to complete my form?
Time spent completing forms and preparing reports takes the GP away from the medical care of his or her patients. Most GPs have a very heavy workload – the majority work up to 70 hours a week – and paperwork takes up an increasing amount of their time, so many GPs find they have to take some paperwork home at night and weekends.
I only need the doctor’s signature – what is the problem?
When a doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true. In order to complete even the simplest of forms, therefore, the doctor might have to check the patient’s entire medical record. Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council or even the Police.
What will I be charged?
The BMA recommends that GPs tell patients in advance if they will be charged, and how much. It is up to the individual doctor to decide how much to charge, but the BMA produces lists of suggested fees which many doctors use. Surgeries often have lists of fees on the waiting room wall based on these suggested fees.
What can I do to help?
Talking Together Wirral provides free talking therapies on behalf of NHS. Everyone goes through difficult times, but sometimes our problems affect our day to day lives and we may feel that we can't cope. If you are in this situation, you are not alone Contact Talking Together direct or speak to your GP - click on this link for more information -
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