What is Patient Access?
With Patient Access you can:
- Book new appointments without having to phone
- Order repeat prescriptions so they are ready to pick up
- Change your address details in seconds
- View parts of your medical records
How do I access these services?
If you are registered with us at Grove Road Surgery you will need to bring in some form of identification to reception, so that we can verify who you are. Please give us up to 4 weeks to initiate your registration for online services, you will then be provided with a print-out containing all you need for registering. You can then use the link below to complete this process. Once you have done this initial step, future logins for the services are much more straightforward.
You may notice that Patient Access website refers to an option of registering for their service online, before getting the PIN number from reception. As a practice we have decided not to enable this, as verification is still ultimately required at reception and we feel it is simpler for both the patient and the practice to stick to the process outlined above.
Please ask at reception should you require any further information.
Patient Online Access Leaflet
Patient Online Registration Form