The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travellers. Detailed advice for returning travellers is available on

Call 111 now if you've been:

  • to Hubei province in China in the last 14 days or Iran, areas of northern Italy in lockdown or "special care zone" areas in South Korea since 19 February (even if you do not have symptoms) detailed maps are available on
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  •  to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Grove Road Surgery offer extended hours appointments at Miriam Medical Centre. Should you require an appointment outside of core ours, you may be offered an appointment at Miriam Medical Centre Address: Birkenhead Medical Building, 31 Laird Street, Birkenhead, Merseyside, CH41 8DB (next door to Aldi)

Grove Road Surgery is a 'Hub' site for the Wirral GP Federation offering a session on Thursdays for pre-bookable appointments 6.30pm - 8.00pm (available for other surgery patients to use as well as our own patients) - not available during Covid-19 pandemic

Should you require an appointment to see a Doctor you may be offered a 'Hub' appointment at another surgery in the Wirral GP Federation of surgeries.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website