Virtual Patient Group
The group would like to hear your views on how services can be improved at Grove Road Surgery. You can have your say by becoming part of the Grove Road Surgery Virtual Patient Participation Group.
It is realised that people are generally very busy and may not have time to come to the surgery for meetings, therefore the practice would like to form a “virtual group” that can exchange views, participate in practice surveys and consult from time to time by e-mail.
However if you don’t have an e-mail address you can still get involved, the only stipulation is that you are a patient at Grove Road Surgery.
Frequently Asked Questions
Q: Why are you asking people for their contact details?
A: The group would like to be able to contact people occasionally to ask them questions about the surgery and identify any areas for improvement.
Q: Will the doctor see this information?
A: This information is purely to contact patients to ask them questions about the surgery, how well the practice are doing and ensure changes that are being made are patient focused. If the doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.
Q: Will the questions you ask be medical or personal?
A: There will be general questions about the practice, such as short questionnaires.
Q: Who else will be able to access personal contact details?
A: Patient contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.
Q: How often will you contact me?
A: Not very often……maybe once every three to four months.
Q: What is a patient group/patient participation group?
A: This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.
Q: Do I have to leave my contact details?
A: No, but if you change your mind, please let us know.
Q: What if I no longer wish to be on the contact list or I leave the surgery?
A: You will be asked to let us know by email if you do not wish to receive further messages.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.