Noticeboard

Coronavirus

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travellers. Detailed advice for returning travellers is available on gov.uk.

Call 111 now if you've been:

  • to Hubei province in China in the last 14 days or Iran, areas of northern Italy in lockdown or "special care zone" areas in South Korea since 19 February (even if you do not have symptoms) detailed maps are available on gov.uk
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  •  to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on nhs.uk.

Virtual Patient Group

The group would like to hear your views on how services can be improved at Grove Road Surgery. You can have your say by becoming part of the Grove Road Surgery Virtual Patient Participation Group.

It is realised that people are generally very busy and may not have time to come to the surgery for meetings, therefore the practice would like to form a “virtual group” that can exchange views, participate in practice surveys and consult from time to time by e-mail.

However if you don’t have an e-mail address you can still get involved, the only stipulation is that you are a patient at Grove Road Surgery.

Frequently Asked Questions

Q: Why are you asking people for their contact details?

A: The group would like to be able to contact people occasionally to ask them questions about the surgery and identify any areas for improvement.

Q: Will the doctor see this information?

A: This information is purely to contact patients to ask them questions about the surgery, how well the practice are doing and ensure changes that are being made are patient focused. If the doctor is responsible for making some of the changes in the surgery they might see general feedback from patients.

Q: Will the questions you ask be medical or personal?

A: There will be general questions about the practice, such as short questionnaires.

Q: Who else will be able to access personal contact details?

A: Patient contact details will be kept safely and securely and will only be used for this purpose and will not be shared with anyone else.

Q: How often will you contact me?

A: Not very often……maybe once every three to four months.

Q: What is a patient group/patient participation group?

A: This is a group of volunteer patients who are involved in making sure the surgery provides the services its patients need.

Q: Do I have to leave my contact details?

A: No, but if you change your mind, please let us know.

Q: What if I no longer wish to be on the contact list or I leave the surgery?

A: You will be asked to let us know by email if you do not wish to receive further messages.

Join Us

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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