Prescriptions

There are many ways you can request your repeat prescription, including:

• using the NHS App
• putting your repeat medication order slip into the box on the reception desk
• by posting it out to us

Prescriptions will be ready two working days after ordering. We cannot take prescription requests over the telephone. 

The Electronic Prescription Service (EPS) is in operation which allows prescriptions to be sent electronically to a chemist that you nominate. Ask at reception for further details, including if you would like to change your nominated pharmacy. You can also change your nominated chemist via the NHS App.

If ordering by post or placing in the box on the reception desk, you can enclose a stamp-addressed envelope and we will be happy to post it out to you.

Please note that you may have been issued ‘acute’ medication by a doctor, which is medication that has been issued as a one-off item. You won’t be able to re-order acute medication in the same way your repeat medication is ordered. The doctor may wish to see you again before issuing more medication so please contact the surgery if you feel you need more acute medication.

Your local pharmacist should be able to assist you with any questions you have about your prescribed or over-the-counter medication. You can also call the surgery on 0151 639 4616 and we will guide you towards the most appropriate medical professional.

You can click here to use the NHS find a pharmacy service to search for what is available in your area.

Patients on repeat medication will have their medication reviewed at least once a year. A notification should appear on your repeat prescription slip when this is due. Certain medications will require blood tests to monitor your condition.

Please ensure that you attend your medication review when it is due to avoid unnecessary delays to further prescriptions.

Our doctors will usually be unable to prescribe over-the-counter medications. This is because of government policy to reduce the amount of money the NHS spends on prescriptions for treating minor conditions that usually get better on their own.

For more information, you can click here for a list of what medicines you can purchase over-the-counter.