The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from any of the countries below, follow the specific advice for returning travellers. Detailed advice for returning travellers is available on

Call 111 now if you've been:

  • to Hubei province in China in the last 14 days or Iran, areas of northern Italy in lockdown or "special care zone" areas in South Korea since 19 February (even if you do not have symptoms) detailed maps are available on
  • to other parts of mainland China or South Korea, Thailand, Japan, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the last 14 days and have a cough, high temperature or shortness of breath
  •  to other parts of northern Italy (anywhere north of Pisa, Florence and Rimini), Vietnam, Cambodia, Laos or Myanmar since 19 February and have a cough, high temperature or shortness of breath
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on

Order Your Repeat Prescription Online

Repeat Prescriptions

Please ensure you list the items you actually need when you request a new prescription. Patients often request the whole list when only some are needed, which can waste a considerable amount of NHS money.

To order a repeat prescription you can do one of the following:

  • Order your repeat prescription online via the link at the top of this page (visit our online access page for more details).
  • Request a repeat prescription by letter, but always enclose a stamped addressed envelope to ensure the request is processed swiftly
  • Order your prescription at the reception desk
  • Fax your request to 3270182
  • Your chemist may order on your behalf and if necessary collect and deliver your prescriptions. Please ask your local chemist for details

You should allow two working days for the prescription to be processed.

Electronic Prescription Service

If you order your medication online and you have nominated a pharmacy via the Electronic Prescription Service (EPS), you can collect your medication straight from the pharmacy.

If you have not nominated a pharmacy and would like to know more about EPS, then please speak to your community pharmacy of choice.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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